Last Updated: March 16, 2026
At Aviola (aviola.store), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer. By using our website, you agree to the practices described in this policy.
1. Who We Are
Aviola is a fashion e-commerce brand operating as a joint venture between:
- Red Beans LLC — A registered Limited Liability Company in the United States. Registered address: 1200 Coffeen Avenue, Sheridan, Wyoming 82801, USA.
- Red Beans Enterprises — Registered in Tanzania. Physical office: Mach Hotel, Plot 18 Block Q, Mabula Street, Near Magufuli Bus Terminal, Ubungo District, Dar es Salaam, Tanzania.
Together operating under the brand Aviola | TrueShopping™ at aviola.store.
2. What Information We Collect
2.1 Information You Provide to Us
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number and WhatsApp contact
- Delivery address (street, district, city, region)
- Order details and payment confirmation reference
2.2 Information Collected Automatically
When you browse aviola.store, we automatically collect certain technical data, including:
- IP address and approximate location
- Browser type and operating system
- Pages visited, time spent, and click behaviour
- Referring website or source
- Device type (mobile, tablet, desktop)
This data is collected via cookies, Google Analytics, and similar tools.
2.3 Payment Information
Aviola does not store your payment card details. All payments — including M-Pesa, Airtel Money, and card payments — are processed through secure, PCI-compliant third-party payment gateways. We only receive a payment confirmation reference.
3. How We Use Your Information
We use the data we collect to:
- Process and fulfil your orders
- Communicate with you about your order status, tracking, and delivery
- Respond to customer service enquiries via email or WhatsApp
- Improve our website and product listings based on user behaviour
- Send you marketing communications (only with your consent)
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Cookies and Tracking Technologies
Aviola uses cookies to enhance your shopping experience. Below is a summary of the types of cookies we use:
| Cookie Type | Purpose | Can Be Declined? |
|---|---|---|
| Essential | Shopping cart, checkout session, security | No |
| Analytics | Google Analytics — understanding site usage | Yes |
| Marketing | Facebook Pixel, Google Ads, Snapchat — ad retargeting | Yes |
| Preferences | Remembering your display and language settings | Yes |
You can manage or withdraw cookie consent at any time through our cookie banner or your browser settings.
5. Who We Share Your Data With
We do not sell your personal data. We may share your information with trusted third parties only where necessary:
- Logistics and courier partners — to arrange delivery of your order (e.g., name, address, phone number)
- Payment processors — for secure transaction handling
- Marketing platforms — Google Analytics, Facebook Pixel, Klaviyo (email marketing) — only anonymised or consented data
- Legal authorities — if required by Tanzanian or US law
All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.
6. International Data Transfers
As Aviola sources products internationally and operates across Tanzania and the United States, your data may be processed in countries outside Tanzania. Where this occurs, we ensure appropriate safeguards are in place, including contractual obligations with service providers.
7. How Long We Retain Your Data
- Order records — retained for 7 years for tax and legal compliance
- Account information — retained until you request deletion
- Marketing data — retained until you unsubscribe or withdraw consent
- Analytics data — retained for up to 26 months (Google Analytics default)
8. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — ask us to correct inaccurate or incomplete data
- Deletion — request that we delete your personal data (subject to legal retention requirements)
- Opt-out of marketing — unsubscribe from promotional emails at any time
- Data portability — request your data in a portable format
To exercise any of these rights, contact us at info@aviola.store or via WhatsApp at +255 716 182 488. We will respond within 14 business days.
9. Children’s Privacy
Aviola’s website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.
10. Security
We take data security seriously. Aviola uses SSL encryption (HTTPS), secure payment gateways, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to external websites (e.g., social media platforms, supplier pages). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date. Continued use of aviola.store after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
For any privacy-related questions, requests, or concerns, please reach out:
Red Beans Enterprises / Aviola
Mach Hotel, Plot 18 Block Q, Mabula Street, Near Magufuli Bus Terminal,
Ubungo District, Dar es Salaam, Tanzania
Email: info@aviola.store
Phone/WhatsApp: +255 716 182 488
Website: aviola.store