{"id":50355,"date":"2026-03-15T21:32:11","date_gmt":"2026-03-15T21:32:11","guid":{"rendered":"https:\/\/aviola.store\/?page_id=50355"},"modified":"2026-03-15T21:32:16","modified_gmt":"2026-03-15T21:32:16","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/aviola.store\/sw\/terms-conditions\/","title":{"rendered":"Vigezo na Masharti"},"content":{"rendered":"<p><em>Last Updated: March 16, 2026<\/em><\/p>\n<p>Please read these Terms and Conditions carefully before using aviola.store. By accessing or placing an order on this website, you agree to be legally bound by these terms in full.<\/p>\n<hr>\n<h2>1. About Aviola<\/h2>\n<p>Aviola is a fashion e-commerce brand operating as a joint venture between:<\/p>\n<ul>\n<li><strong>Red Beans LLC<\/strong> \u2014 A registered Limited Liability Company in the United States of America. Registered address: 1200 Coffeen Avenue, Sheridan, Wyoming 82801, USA.<\/li>\n<li><strong>Red Beans Enterprises<\/strong> \u2014 Registered in Tanzania. Physical office and customer pick-up point: Mach Hotel, Plot 18 Block Q, Mabula Street, Near Magufuli Bus Terminal, Ubungo District, Dar es Salaam, Tanzania.<\/li>\n<\/ul>\n<p>Together operating under the brand <strong>Aviola | TrueShopping\u2122<\/strong> at <a href=\"https:\/\/aviola.store\/sw\/\">aviola.store<\/a>.<\/p>\n<p>We source and retail authentic, 100% original fashion products including:<\/p>\n<ul>\n<li><strong>Clothing &#038; Apparel<\/strong> \u2014 sourced from verified suppliers in China (Asia)<\/li>\n<li><strong>Bags &#038; Accessories<\/strong> \u2014 sourced from verified suppliers in Poland (Europe)<\/li>\n<li><strong>Fragrances &#038; Perfumes<\/strong> \u2014 sourced from verified suppliers in the United States (North America)<\/li>\n<\/ul>\n<p>All products sold on Aviola are authentic and not counterfeit. We do not sell imitations.<\/p>\n<hr>\n<h2>2. Eligibility<\/h2>\n<p>By using aviola.store, you confirm that:<\/p>\n<ul>\n<li>You are at least 18 years of age, or have parental\/guardian consent to make a purchase<\/li>\n<li>You are legally capable of entering into a binding contract<\/li>\n<li>All information provided during the ordering process is accurate and truthful<\/li>\n<\/ul>\n<hr>\n<h2>3. Products &#038; Listings<\/h2>\n<h3>3.1 Authenticity<\/h3>\n<p>Every product listed on Aviola is sourced directly from vetted, authentic suppliers across Asia, Europe, and North America. We guarantee that all items are 100% genuine and original.<\/p>\n<h3>3.2 Product Descriptions &#038; Imagery<\/h3>\n<p>We strive to provide accurate product descriptions, images, and specifications. Colours may vary slightly due to screen calibration differences. All size measurements are provided in centimetres (cm); a hand-measurement variance of 1\u20133 cm is normal and acceptable.<\/p>\n<h3>3.3 Size Guides<\/h3>\n<p><strong>IMPORTANT:<\/strong> Every product on Aviola includes a detailed and accurate size guide in the product description. It is the customer&#8217;s sole responsibility to review this size guide carefully before placing an order. Aviola will not accept returns or issue refunds for orders where an incorrect size was selected by the customer. Do not purchase a product without first verifying the size guide. By placing an order, you confirm that you have reviewed the size information provided.<\/p>\n<h3>3.4 Stock Availability<\/h3>\n<p>Products are subject to availability. In the rare event that a product becomes unavailable after payment is confirmed, we will contact you to offer an alternative or a full refund.<\/p>\n<hr>\n<h2>4. Ordering &#038; Payment<\/h2>\n<h3>4.1 Placing an Order<\/h3>\n<p>Orders are placed directly through aviola.store. Upon completing your order, you will receive an automated confirmation. This confirmation is an acknowledgment of receipt, not a guarantee of fulfilment, which is subject to product availability and payment verification.<\/p>\n<h3>4.2 Payment<\/h3>\n<p>We accept the following payment methods:<\/p>\n<ul>\n<li>M-Pesa (Tanzania)<\/li>\n<li>Airtel Money<\/li>\n<li>Visa &#038; Mastercard (Credit\/Debit)<\/li>\n<li>Other mobile money options available at checkout<\/li>\n<\/ul>\n<p>All transactions are secured. Aviola does not store sensitive card details.<\/p>\n<h3>4.3 Pricing<\/h3>\n<p>Prices are displayed in the currency shown at checkout and are subject to change without notice. The price applicable to your order is the price confirmed at the time of purchase.<\/p>\n<h3>4.4 Order Cancellations<\/h3>\n<p>Orders may be cancelled within <strong>12 hours of placement<\/strong> at no charge. Once an order has entered processing or been dispatched, cancellation is not possible. To request a cancellation, contact us immediately via WhatsApp at <strong>+255 716 182 488<\/strong> or email <a href=\"mailto:info@aviola.store\">info@aviola.store<\/a>.<\/p>\n<hr>\n<h2>5. Shipping &#038; Delivery<\/h2>\n<p>For full shipping details, please refer to our dedicated <a href=\"\/sw\/shipping-and-delivery-policy\/\">Sera ya Usafirishaji na Uwasilishaji<\/a>.<\/p>\n<p>Summary:<\/p>\n<ul>\n<li>Products from China: <strong>3\u20137 business days<\/strong> (includes 72-hour processing)<\/li>\n<li>Products from Europe (Poland): <strong>10\u201316 business days<\/strong><\/li>\n<li>Products from the USA: <strong>8\u201314 business days<\/strong><\/li>\n<\/ul>\n<p>Product origin is clearly tagged in each product description. Aviola ships primarily to Tanzania. International shipping inquiries can be directed to <a href=\"mailto:delivery@aviola.store\">delivery@aviola.store<\/a>.<\/p>\n<hr>\n<h2>6. Returns &#038; Refunds<\/h2>\n<p>For full details, please refer to our dedicated <a href=\"\/sw\/returns-and-refunds-policy\/\">Returns &#038; Refunds Policy<\/a>.<\/p>\n<p>Summary:<\/p>\n<ul>\n<li>Refunds and returns are accepted <strong>only for defective or incorrect items<\/strong><\/li>\n<li>Returns due to incorrect size selection by the customer are <strong>not accepted<\/strong> \u2014 please verify size guides before ordering<\/li>\n<li>Defective items must be reported within <strong>48 hours of delivery<\/strong> with supporting evidence (unboxing video\/photos recommended)<\/li>\n<li>Contact: <a href=\"mailto:Returns@aviola.store\">Returns@aviola.store<\/a><\/li>\n<\/ul>\n<hr>\n<h2>7. Intellectual Property<\/h2>\n<p>All content on aviola.store \u2014 including but not limited to the Aviola logo, TrueShopping\u2122 trademark, product images, copy, and design \u2014 is the property of Red Beans LLC \/ Red Beans Enterprises or their respective licensors. Unauthorised reproduction, redistribution, or commercial use of any content is strictly prohibited without prior written consent.<\/p>\n<hr>\n<h2>8. Limitation of Liability<\/h2>\n<p>To the maximum extent permitted by applicable law, Aviola, Red Beans LLC, and Red Beans Enterprises shall not be liable for:<\/p>\n<ul>\n<li>Indirect, incidental, or consequential damages arising from use of our products or website<\/li>\n<li>Delivery delays caused by third-party logistics providers, customs authorities, or force majeure events<\/li>\n<li>Losses resulting from customer errors in ordering (incorrect sizes, addresses, etc.)<\/li>\n<\/ul>\n<p>Our total liability for any claim shall not exceed the value of the specific order in question.<\/p>\n<hr>\n<h2>9. Governing Law<\/h2>\n<p>These Terms and Conditions are governed by the laws of the <strong>United Republic of Tanzania<\/strong>. In matters involving international jurisdiction, the laws of the <strong>State of Wyoming, United States of America<\/strong> may also apply with respect to Red Beans LLC. Any unresolved disputes shall be referred to the competent courts of Tanzania.<\/p>\n<hr>\n<h2>10. Amendments<\/h2>\n<p>Aviola reserves the right to update these Terms at any time. The updated version will be published on this page with a revised date. Continued use of the website following any update constitutes your acceptance of the revised terms.<\/p>\n<hr>\n<h2>11. Contact<\/h2>\n<p><strong>Red Beans Enterprises \/ Aviola<\/strong><br \/>\nMach Hotel, Plot 18 Block Q, Mabula Street, Near Magufuli Bus Terminal, Ubungo District, Dar es Salaam, Tanzania<br \/>\nPhone\/WhatsApp: <a href=\"tel:+255716182488\">+255 716 182 488<\/a><br \/>\nEmail: <a href=\"mailto:info@aviola.store\">info@aviola.store<\/a><br \/>\nWebsite: <a href=\"https:\/\/aviola.store\/sw\/\">aviola.store<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Last Updated: March 16, 2026 Please read these Terms and Conditions carefully before using aviola.store. 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